By using and purchasing items from NirvannaDesigns.com and ShopNirvanna.com you agree and understand the terms and conditions stated on this page.
Returns + Replacements
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
Unwashed, unworn, unused or defective merchandise may be returned within 14 days after purchase for an exchange or refund.
We will only refund shipping charges if we sent the wrong item or the item sent was defective.
If you are making an exchange because you would like a different
size, style or color, you will be charged for shipping on your
exchange. The return/exchange value is determined by the last
retail price of the item.
Please note that shipping charges are non refundable. All returns
or exchanges must be pre-arranged with an RA# provided, please
call email us your order invoice and your request to return or
exchange to email@example.com. After reviewing your
request and verifying that the items are new and still with tags
and within the two week grace period we will reply with a return
authorization number and address to ship item/s back.
Credit card refund please note: Once your package has been
received, your refund or exchange will be processed within 3-5
business days. The credit may not show up until your credit card’s
next monthly billing cycle. Please note that your banking
institution may require additional days to process and post this
transaction to your account once they have received
the information from us.
For more information please email us at: firstname.lastname@example.org