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Return Policy

By using and purchasing items from NirvannaDesigns.com and ShopNirvanna.com you agree and understand the terms and conditions stated on this page.

Returns + Replacements

We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. 

Unwashed, unworn, unused or defective merchandise may be returned within 14 days after purchase for an exchange or refund.

We will only refund shipping charges if we sent the wrong item or the item sent was defective.

If you are making an exchange because you would like a different 

size, style or color, you will be charged for shipping on your 

exchange. The return/exchange value is determined by the last 

retail price of the item.

Please note that shipping charges are non refundable.  All returns 

or exchanges must be pre-arranged with an RA# provided, please 

call email us your order invoice and your request to return or

 exchange to info@shopnirvanna.com.  After reviewing your 

request and verifying that the items are new and still with tags 

and within the two week grace period we will reply with  a return 

authorization number and address to ship item/s back.


Credit card refund please note: Once your package has been 

received, your refund or exchange will be processed within 3-5 

business days.  The credit may not show up until your credit card’s

 next monthly billing cycle. Please note that your banking

 institution may require additional days to process and post this

 transaction to your account once they have received 

the information from us.


For more information please email us at: info@shopnirvanna.com